TELEPHONE SURVEY

CCPOS specializes in telephone survey research. Our telephone polling laboratory has built a 40-station computer-assisted telephone interviewing (CATI) system. All data collection and entry are computerized.

We offer services for both household and mobile phone surveys.

To ensure survey quality, all of our telephone survey interviewers are all well trained. Besides, the entire fieldwork is closely monitored by fieldwork supervisors.

Since its establishment, CCPOS has conducted over 300 telephone surveys for many different clients. Below is the selected list of our commissioned research projects:

2021

PeriodResearch TopicClient / Organization
2021-2008Tracking Study– Study on Media and Public Opinion (2021、2019、2016、2014、2012、2010、2008)School of Journalism and Communication, CUHK
2021Telephone Call Reminder Service for Alumni SurveyEducational Development Centre, PolyU
2021Telephone survey on “Hong Kong People’s Views towards Environment and Health”Bupa International Limited
2021Telephone Survey on “Knowledge about Sexual Harassment”Equal Opportunities Commission
2021Telephone survey on “Hong Kong People’s Views towards Mental Disease”Richmond Fellowship of Hong Kong
PeriodResearch TopicClient / Organization
2020“Provision of Random Sampling Service for ‘Voices from the Hall’” on Budget 2021Radio Television Hong Kong
2020Telephone Survey on Public Social and Political Attitudes in Hong Kong 2020The Academy of Hong Kong Studies, EdUHK
2020Telephone Survey on “Hong Kong People’s Views towards Legislative Council Election”Collaborated with Hong Kong Public Opinion Research Institute, and Commissioned by the Democratic Party
2020Telephone Survey on “Hong Kong People’s Opinions towards transport services”Uber
2020Telephone Survey on “Hong Kong People’s Mental Health”The Mental Health Association of Hong Kong
2020Telephone Survey on “Hong Kong People’s Political Views”Initium Media
2020Telephone Survey on Knowledge about Sexual HarassmentEqual Opportunities Commission
2020Telephone Survey on “Hong Kong People’s Views towards Fake News”Department of Media and Communication, CityU
2020Telephone Survey on “Hong Kong People’s Mental Well-Being” (July、April、February)Department of Psychology,  EdUHK
2020The Hong Kong Mental Health Index Research 2020New Life Psychiatric Rehabilitation Association
2020Telephone Survey on “Hong Kong People’s Views towards National Security Law”Ming Pao Newspapers Limited
2020Opinion Survey on “Hong Kong and Public Affairs”

School of Journalism and Communication, CUHK

Department of Public Policy, CityU

Department of Social Science, HSUHK

2020Telephone Survey on “Hong Kong People’s Views towards Social Conflicts”School of Communication, HSUHK
2020Telephone Survey on “Political Consumerism in Hong Kong”Department of Social Sciences, EduHK
2020Telephone Survey on “Cultural Preservation”Institute of Future Cities, CUHK
2020Telephone Survey on “Hong Kong People’ Opinions on Coronavirus Outbreak”South China Morning Post
2020Telephone Survey on “Hong Kong People’s Sleeping Behaviors”Silveriders
2020Telephone Survey on “Hong Kong People’s Views towards Mental Health”Richmond Fellowship of Hong Kong
2020Mobile Telephone Survey on “Hong Kong Youth’s Opinions towards Social Conflicts”NarrativeHK

 

Period Research Topic Client / Organization
2019 & 2016 Telephone Survey on Sexual Orientation and Politics in Hong Kong (2019 & 2016) Gender Studies Programme, CUHK
2019 Telephone Survey on the Proposed Amendment of the Fugitive Offenders Ordinance (Round 1-5) Ming Pao Newspapers Limited
2019 – 2006 Tracking Study – Study on Media Credibility (2019、2016、2013、2010、2009、2006) School of Journalism and Communication, CUHK
2019 Telephone Survey on “Hong Kong People’s Joint Health” Sanofi-Aventis Hong Kong Limited
2019 Telephone Survey on “Hong Kong People’s Mental Well-Being” Department of Psychology,  EdUHK
2019 Telephone survey on “Hong Kong People’s Views towards Mental Health” Richmond Fellowship of Hong Kong
2019 Mobile Survey on “Hong Kong People’s Opinions toward Hong Kong as a Smart City” Department of Building and Real Estate, PolyU
2019 – 2008 Tracking Study– Study on Media and Public Opinion (2019、2016、2014、2012、2010、2008) School of Journalism and Communication, CUHK
2019 Telephone Survey about Media Usage and Political Participation in Hong Kong Department of Government and Public Administration,  CUHK
2019 Telephone Survey on “Hong Kong People’s Views towards Investment” China Construction Bank (Asia) Corporation Limited
2019 Telephone Survey on “People’s Views towards the Issues of Life and Death” Salvation Army
2019 Survey Project on “Research Work to support the Thematic Study of the IPCC” Independent Police Complaints Council
2019 Telephone Survey on “People’s Opinions towards Health Insurance” W.O.W. THINGS Ltd.
Period Research Topic Client / Organization
2018 – 2015 Telephone Survey on Hong Kong People’s Newspaper Reading (conducted on monthly basis) School of Journalism and Communication, CUHK
2018 Opinion Survey about Work, Talent and Success Department of Social Work, HKBU
2018 Telephone Survey on the Corporate Image of Hong Kong Housing Society (General Public and Residents) Commissioned by ERS Solutions (Macao) Limited, and under the sponsorship of Hong Kong Housing Society
2018 Telephone Survey on International Aid Services Plan International Hong Kong
2018 Telephone Survey on “Hong Kong People’s Knowledge and Opinions towards Obesity” Novo Nordisk Hong Kong Limited
2018 Mobile Survey on “Hong Kong People’s Evaluation of E-government Services” Department of Building and Real Estate, PolyU
2018 Telephone Survey about Youth Issues in Hong Kong Centre for Youth Studies, HKIAPS,  CUHK
2018 Telephone Survey on “Hong Kong People’s Views and Behaviors towards Alcohol Consumption A-World Consulting Limited
2018 Telephone Survey on “Hong Kong Youth’s Understanding of UN SDG” Centre for Enterpreuship,  CUHK
2018 Telephone Survey on “Hong Kong People’s Views towards Mental Health” Stewards
2018 Telephone Survey on “Hong Kong People’s Views on Country Parks” Department of Social Sciences, EdUHK
2018 Telephone Survey on “Hong Kong People’s Living environment” Department of Geography, HKU
2018 & 2015 Post Campaign Telephone Survey on “Mental Health and Well-being” (2018、2015) Commissioned by Department of Psychiatry, CUHK and under the sponsorship of “Department of Health”
2018 Telephone Survey on “People’s Consumption of News Information” Goodest Logic Company Limited
2018 Opinion Survey on “Hong Kong and Public Affairs” School of Journalism and Communication, CUHK
Period Research Topic Client / Organization
2017 Telephone Survey on “People’s Consumption of News Information” Ming Pao Newspapers Limited
2017 Telephone Survey on “Public Awareness and Attitude towards Shark Conservation” Hong Kong Shark Foundation
2017 Telephone survey on “The Attitude and Knowledge of the General Public towards Biodiversity in Hong Kong” Agriculture, Fisheries & Conservation Department
2017 Telephone survey on “Transportation Service in Hong Kong” W.O.W. THINGS Ltd.
2017 Telephone survey on “Programme of Source Separation of Domestic Waste” Commissioned by Centre for Environmental Policy & Resource Management, CUHK and under the sponsorship of Environmental Protection Department
2017 – 2014 Opinion Survey on “Hong Kong Public Opinion & Political Development” (Round 1-10) School of Journalism and Communication, CUHK
2017 Telephone survey on “Hong Kong People’s Views on House Purchasing, Investment and Social Affairs” School of Journalism and Communication, CUHK
2017 Telephone survey on “Air-conditioner Use and Energy Consumption in Hong Kong” Division of Social Science, HKUST
2017 Telephone survey on “Hong Kong Chief Executive Election 2017” (Round 1-3) South China Morning Post
2017 Telephone survey on “Hong Kong Chief Executive Election 2017” (Round 1-4) Hong Kong Economic Journal Co., Ltd.
2017 Recruiting studio audience for the “Hong Kong Chief Executive Election Debate 2017” Hong Kong News Executives’ Association
Period Research Topic Client / Organization
2016 – 2006 Tracking Survey – Study on Media Use (2016、2014、2012、2010、2008、2006) School of Journalism and Communication, CUHK
2016 Telephone Survey on Youth Political Participation and Social Media Use Centre for Youth Studies, HKIAPS,  CUHK
2016 – 2006 Tracking Survey 2016 – The Identity of HK People (2016、2014、2012、2010、2008、2006) School of Journalism and Communication, CUHK
2016 Telephone Survey on “Hong Kong Chief Executive Election 2017” Initium Media
2016 Telephone survey on “Aftermath of Umbrella Movement: Electoral Consequences” Division of Social Science, HKUST
2016 Telephone Survey on LegCo Election, Media and Voting School of Journalism and Communication, CUHK
2016 Telephone Survey on Clean Recycling Commissioned by Centre for Environmental Policy & Resource Management, CUHK and under the sponsorship of Environmental Protection Department
2016 – 2014 Telephone Survey on Perception of Diabetes (2016、2015、2014) Asia Diabetes Foundation
2016 Telephone Survey on Communication across the Lifespan and Well-being School of Journalism and Communication, CUHK
2016 Telephone Survey on Public Understanding and Perception on Plan International Hong Kong and Child Sponsorship Plan International Hong Kong
2016 Telephone Survey on Understanding and Opinion of Cardiac Disease Hong Kong College of Cardiology
2016 Telephone Survey on the Relationship between Hong Kong and Mainland China School of Communication, Hang Seng Management College
2016 Telephone Survey on Scandal School of Journalism and Communication, CUHK
2016 Telephone Survey on Cultural Indicators School of Journalism and Communication, CUHK
2016 Telephone Survey on “Alcohol Consumption Behaviours” Hong Kong Forum for Responsible Drinking
2016 Telephone Survey on Media Use in Hong Kong School of Communication, Hong Kong Baptist University
2016 Telephone Survey on People’s Perception and Opinions on Male Caregivers Department of Applied Social Sciences, CityU
2016 Telephone Survey on “Collective Action in Hong Kong” now TV
2016 Telephone Survey on  HKAGE’s Alumni and Student The Hong Kong Academy for Gifted Education
2016 Telephone Survey on “People’s Help-seeking Behavior when Encountering Sexual Abuse” Anti-480 Anti-sexual Violence Resource Centre
2016 Telephone Survey on Hong Kong Medical Service The HKFMS Foundation Limited
2016 Planning Hong Kong’s Low-carbon Transport Institute of Future Cities, CUHK
Period Research Topic Client / Organization
2015 Telephone Survey on District Council Election and Interpersonal Relationships School of Journalism and Communication, CUHK
2015 Survey on Consumption Practice and Media Use of Hong Kong People Hong Kong Economic Times
2015 Joint-University Rolling Survey on 2017 Chief Executive Election Proposal NOW, Cable, CRHK and RTHK
2015 Opinion Survey on Media and Public Affairs Department of Government and Public Administration, CUHK
2015 Telephone Survey on Girls Education in Developing Countries Plan International Hong Kong
2015 Opinion Survey on Society and Public Affairs Department of Government and Public Administration, CUHK
2015 Effects of work-related ICT use, job autonomy, flexibility, permeability, and technostress on quality of life School of Journalism and Communication, CUHK
2015 Opinion Survey on Youngster Giving Family Expenses to Parents Circle Communication Limited
2015 Opinion Survey on “Social Affairs & Emotional Issues” Department of Psychological Studies, HKIEd
2015 Telephone Survey on  Hong Kong Economic Times readers Hong Kong Economic Times
Period Research Topic Client / Organization
2014 – 2013 Telephone Survey on Customer Satisfaction of mobile phone services(conducted on monthly basis) CSL Limited
2014 Opinion Survey on Hong Kong Society and Public Affairs Division of Social Science, HKUST
2014 Opinion Survey on Media and Public Affairs Department of Government and Public Administration, CUHK
2014 Opinion Survey on Chief Executive Election 2017 Radio Television Hong Kong
2014 Survey on Magazine readership Hong Kong Economic Times
2014 Opinion Survey on Universal Suffrage for the Chief Executive in 2017 and LegCo Election in 2016 Hong Kong 2020
2014 Opinion Survey on “The Third Runway of Hong Kong International Airport” World Wide Fund for Nature Hong Kong
2014 Opinion Survey on Hong Kong Society and Culture School of Journalism and Communication, CUHK
2014 Opinion Survey on Media and Public Affairs School of Journalism and Communication, CUHK
2014 Opinion Survey on “Care for the Older Population” The Federation of Medical Societies of Hong Kong
2014 Telephone Survey on Scandal and Public Affairs School of Journalism and Communication, CUHK
2014 Opinion Survey on Hong Kong Society and Public Affairs School of Journalism and Communication, CUHK
2014 Telephone Survey on Media and Personality School of Journalism and Communication, CUHK
Period Research Topic Client / Organization
2013 Telephone Survey on Hong Kong People’s Opinion towards Current Affairs Programme Radio Television Hong Kong
2013 Opinion Survey on Hong Kong Society and Public Affairs School of Journalism and Communication, CUHK
2013 Survey on Magazine readership Hong Kong Economic Times
2013 Public Opinion on Media Use School of Journalism and Communication, CUHK
2013 Public Opinion Survey Regarding the Incident of US CIA Ex-employee Snowden South China Morning Post
2013 Telephone Survey on Health and Exercise Department of Psychiatry, CUHK
2013 Public Opinion Survey on Hong Kong Media and Society College of Journalism and Communication, Shih Hsin University, Taiwan
2013 Opinion Survey on Hong Kong Society and Public Affairs School of Journalism and Communication, CUHK
2013 Public Opinion Survey on Hong Kong Chinese Medicine Services School of Chinese Medicine, Hong Kong Baptist University
2012 Public Opinion Survey on HKSAR Chief Executive(Round 1-4) Television Broadcasts Limited
2012 Telephone Survey on Hong Kong People’s Newspaper Reading School of Journalism and Communication, CUHK
2012 Public Opinion Survey on Legislative Council Election Department of Government and Public Administration, CUHK
2012 Survey on Magazine readership Hong Kong Economic Times
2012 Opinion Survey on Hong Kong Society and Culture School of Journalism and Communication, CUHK
2012 Telephone Survey on Christian Image in News Media Centre for Christian Studies, CUHK
2012 & 2011 Telephone Survey on Customer Satisfaction of mobile phone services (2012 & 2011) CSL Limited
2012 Telephone Survey on HKSAR Chief Executive Election (Round 1-5) Television Broadcasts Limited
2012 Instant Telephone Survey on HKSAR Chief Executive Election Forum 2012 Television Broadcasts Limited
2011 Incontinence and Nocturia Prevalence Survey Queen Elizabeth Hospital
2011 2011 DC Election Voter Turnout Publicity Survey (Round 1-2) The Constitutional and Mainland Affairs Bureau
2011 Opinion Survey on News Media and Policy Direction School of Journalism and Communication, CUHK
2011 GAD Inflation Survey Mood Disorders Center, CUHK
2011 Survey on Legislative Councilors Appraisal Radio Television Hong Kong
2011 Opinion Survey on Hong Kong Press Freedom School of Journalism and Communication, CUHK
2011 Survey on Culture of Current Hong Kong Game Industries School of Journalism and Communication, CUHK
2011 Opinion Survey on News Media and Policy Direction School of Journalism and Communication, CUHK
2011 Survey on Mobile Phone Camera Usage in Hong Kong Department of Cultural and Religious Studies, CUHK
2010 Public Opinion on Handling Complaints against Press Hong Kong Press Council
2009 Public Opinion on Wider Use of Hybrid/Electric Vehicles Crown Motors Limited
2009 Opinion Survey on Incident about Hong Kong Journalists Detained in Xinjiang Hong Kong News Executives’ Association
2009 Survey on Views of Hong Kong People Towards News Contents CityU
2009 Opinion Survey on News Media and Policy Direction School of Journalism and Communication, CUHK
2009 Survey on Free Newspaper Readers School of Journalism and Communication, CUHK
2009 Opinion survey on tax deduction for personal medical insurance and expenditure Dr Hon Leung Ka Lau
2009 Survey on digestive health of Hong Kong People School of Chinese Medicine, CUHK
2008 A Study on Hong Kong Citizens’ Media Use and Political Attitudes (Round 1-2) School of Journalism and Communication, CUHK
2008  Survey on Magazine readership Hong Kong Economic Times
2008 Survey on Media Use and Perception Towards Different Areas Between Two Generations in Hong Kong TechMatrix Research Centre Limited
2008 Survey on Free Newspaper Readers School of Journalism and Communication, CUHK
2007 Study on ICT Use & Work/ Family Spillovers on Distress, Family Satisfaction and Internet Embeddedness School of Journalism and Communication, CUHK
2007 Survey on Newspaper Readership of Hong Kong People Sing Tao News Corporation Limited
2007 Study on the Composing of Web Content by Internet Users School of Journalism and Communication, CUHK
2007 Global Entrepreneurship Monitor Gem 2007 Adult Population Survey Center for Entrepreneurship, CUHK
2007 Investors’ opinion towards the ways listed companies publishing announcements The Newspaper Society of Hong Kong
2007 Telephone Opinion Survey regarding the series of “Our Home Our Country” TV Announcements for Public Interest Home Affairs Bureau
2006 & 2005 Health Habits, Attitudes and Information Sources: Assessing the Effectiveness of a Promotional Campaign (2006 & 2005) Hong Kong Hospital Authority
2006 Telephone Survey on Hong Kong People’s Impression towards Mainland China and Japan School of Journalism and Communication, CUHK
2005 How Investors Access Information about Stock Market Activities South China Morning Post
2005 Things for which Parents Feel Most Hurt or Happy about their Children Hong Kong Family Welfare Society & Radio Television Hong Kong
2005 Impression of general public toward Radio Television Hong Kong Radio Television Hong Kong
2005 Survey of free newspapers readers U-Beat Magazine, CUHK
2005 Hong Kong adolescents’ leisure activities and habits of using mobile phone School of Journalism and Communication, CUHK
2005 Hong Kong people’s attitude toward choosing doctors and health information People’s Health Actions &  School of Chinese Medicine, CUHK

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