TELEPHONE SURVEY
CCPOS specializes in telephone survey research. Our telephone polling laboratory has built a 40-station computer-assisted telephone interviewing (CATI) system. All data collection and entry are computerized.
We offer services for both household and mobile phone surveys.
To ensure survey quality, all of our telephone survey interviewers are all well trained. Besides, the entire fieldwork is closely monitored by fieldwork supervisors.
Since its establishment, CCPOS has conducted over 300 telephone surveys for many different clients. Below is the selected list of our commissioned research projects:
2024
Period | Research Topic | Client / Organization |
2024 | Telephone Survey on “Hong Kong People’s Skin Health Problem” (See survey results, Chinese only) | Health Impact Consulting Limited |
2024 | Tracking Study– Study on Corporate Social Responsibility | School of Journalism and Communication, CUHK |
2023
Period | Research Topic | Client / Organization |
2023 | Telephone Survey on “the Public’s Use of Information and Communication Technology” | Department of Counselling and Psychology, Hong Kong Shue Yan University |
2023 | Telephone survey on “Hong Kong residents’ mental health conditions and access to mental health care in Hong Kong” | Department of Social and Behavioural Sciences, City University of Hong Kong |
2023 | Telephone Survey on “the willingness of Hong Kong people to use teleconsultation in primary care during the COVID-19 pandemic” | Department of Family Medicine & Primary Care, HKU |
2023 | Telephone Survey on “Property Market Survey 2023” | Citibank Hong Kong |
2023 | Graduate Employment Survey 2023 | Student Affairs Office, PolyU |
2023 | Telephone Survey on “Public Knowledge on Basic Law” | Path of Democracy Limited |
2023 | Telephone Survey on “Long Covid-19 Programme and Service Evaluation” | JC School of Public Health and Primary Care, CUHK |
2023 | Tracking study – Study on Health and Communication | School of Journalism and Communication, CUHK |
2023 | Telephone Survey on “Public Knowledge and Attitude on AED” | Hong Kong Red Cross |
2023 | Telephone Survey/ Reminder Service for HKMU Graduate Survey | Hong Kong Metropolitan University |
2023 | Telephone Survey on “Multimillionaire Survey 2023” | Citibank Hong Kong |
2023 | Telephone Survey on “The Impacts of COVID-19 on Healthcare Services Utilization Patterns” (Second Round) | Department of Family Medicine & Primary Care, HKU |
2023 – 2008 | Tracking Study– Study on Media and Public Opinion (2023、2021、2019、2016、2014、2012、2010、2008) | School of Journalism and Communication, CUHK |
2023 | Public Opinion Survey on LGBT Issues | Gender Studies Programme, CUHK |
Period | Research Topic | Client / Organization |
2022 | Telephone Survey on “Multimillionaire Survey 2022” | Citibank Hong Kong |
2022-2006 | Tracking Study – Study on Media Use (2022、2019、2016、2013、2010、2009、2006) | School of Journalism and Communication, CUHK |
2022 | Telephone Survey on “Property Market Survey 2022” | Citibank Hong Kong |
2022 | Telephone Survey on “Hong Kong People’s Views towards Children and Youth Affairs” | Save the Children Hong Kong |
2022 | Graduate Employment Survey 2022 | Student Affairs Office, PolyU |
2022 | Telephone Survey on “Hong Kong People’s Understanding and Perception of Child Sponsorship” | Plan International Hong Kong |
2022 | Telephone Survey about COVID-19 pandemic | School of Journalism and Communication, CUHK |
2022 | Telephone Survey/ Reminder Service for HKMU Graduate Survey | Hong Kong Metropolitan University |
2022 | Telephone Survey on “Hong Kong Youth’s Understanding of UN SDG” | Jockey Club Museum of Climate Change, CUHK |
2022 – 2006 | Tracking Study – Study on Media Credibility (2022、2019、2016、2013、2010、2009、2006) | School of Journalism and Communication, CUHK |
2022 | Telephone Survey on “Hong Kong People’s Consumption Preference” | Link Asset Management Limited |
2022 | Telephone Survey on “Hong Kong People’s Views towards Arts and Cultural Exchange” | Our Hong Kong Foundation Limited |
2022 | Telephone survey on “Hong Kong People’s Views towards Artificial Intelligence” | Department of Public Policy, CityU |
2022 | Study on the Behavioral Economics of Living Small: Adaptive Lifestyles under limited residence spaces | Department of Decision Sciences and Managerial Economics, CUHK |
Period | Research Topic | Client / Organization |
2021-2008 | Tracking Study– Study on Media and Public Opinion (2021、2019、2016、2014、2012、2010、2008) | School of Journalism and Communication, CUHK |
2021 | Telephone Survey on “Hong Kong People’s Views towards Public Affairs” | Department of Social Science, HSUHK |
2021 | Telephone survey on “The Attitude and Knowledge of the General Public towards Biodiversity in Hong Kong” | Agriculture, Fisheries and Conservation Department |
2021 | Telephone survey on “Public Knowledge and Attitude towards First Aid” | Hong Kong Red Cross |
2021 | Telephone survey on helping behavior of people who are requested to offer help to people in mental distress | Hong Kong Academy of Medicine |
2021 | Telephone survey on “Hong Kong People’s Opinions towards Heart Health” | Hong Kong College of Cardiology |
2021 | Graduate Employment Survey 2021 | Student Affairs Office, PolyU |
2021 | Telephone survey on “Hong Kong Red Cross Public Perception Survey 2020” | Hong Kong Red Cross |
2021 | Telephone survey on “Hong Kong People’s Mental Health” | The Mental Health Association of Hong Kong |
2021 | Telephone Call Reminder Service for Alumni Survey | Educational Development Centre, PolyU |
2021 | Telephone survey on “Hong Kong People’s Views towards Environment and Health” | Bupa International Limited |
2021 | Telephone Survey on “Knowledge about Sexual Harassment” | Equal Opportunities Commission |
2021 | Telephone survey on “Hong Kong People’s Views towards Mental Disease” | Richmond Fellowship of Hong Kong |
Period | Research Topic | Client / Organization |
2020 | “Provision of Random Sampling Service for ‘Voices from the Hall’” on Budget 2021 | Radio Television Hong Kong |
2020 | Telephone Survey on Public Social and Political Attitudes in Hong Kong 2020 | The Academy of Hong Kong Studies, EdUHK |
2020 | Telephone Survey on “Hong Kong People’s Views towards Legislative Council Election” | Collaborated with Hong Kong Public Opinion Research Institute, and Commissioned by the Democratic Party |
2020 | Telephone Survey on “Hong Kong People’s Opinions towards transport services” | Uber |
2020 | Telephone Survey on “Hong Kong People’s Mental Health” | The Mental Health Association of Hong Kong |
2020 | Telephone Survey on “Hong Kong People’s Political Views” | Initium Media |
2020 | Telephone Survey on Knowledge about Sexual Harassment | Equal Opportunities Commission |
2020 | Telephone Survey on “Hong Kong People’s Views towards Fake News” | Department of Media and Communication, CityU |
2020 | Telephone Survey on “Hong Kong People’s Mental Well-Being” (July、April、February) | Department of Psychology, EdUHK |
2020 | The Hong Kong Mental Health Index Research 2020 | New Life Psychiatric Rehabilitation Association |
2020 | Telephone Survey on “Hong Kong People’s Views towards National Security Law” | Ming Pao Newspapers Limited |
2020 | Opinion Survey on “Hong Kong and Public Affairs” | School of Journalism and Communication, CUHK Department of Public Policy, CityU Department of Social Science, HSUHK |
2020 | Telephone Survey on “Hong Kong People’s Views towards Social Conflicts” | School of Communication, HSUHK |
2020 | Telephone Survey on “Political Consumerism in Hong Kong” | Department of Social Sciences, EduHK |
2020 | Telephone Survey on “Cultural Preservation” | Institute of Future Cities, CUHK |
2020 | Telephone Survey on “Hong Kong People’ Opinions on Coronavirus Outbreak” | South China Morning Post |
2020 | Telephone Survey on “Hong Kong People’s Sleeping Behaviors” | Silveriders |
2020 | Telephone Survey on “Hong Kong People’s Views towards Mental Health” | Richmond Fellowship of Hong Kong |
2020 | Mobile Telephone Survey on “Hong Kong Youth’s Opinions towards Social Conflicts” | NarrativeHK |
Period | Research Topic | Client / Organization |
2019 & 2016 | Telephone Survey on Sexual Orientation and Politics in Hong Kong (2019 & 2016) | Gender Studies Programme, CUHK |
2019 | Telephone Survey on the Proposed Amendment of the Fugitive Offenders Ordinance (Round 1-5) | Ming Pao Newspapers Limited |
2019 – 2006 | Tracking Study – Study on Media Credibility (2019、2016、2013、2010、2009、2006) | School of Journalism and Communication, CUHK |
2019 | Telephone Survey on “Hong Kong People’s Joint Health” | Sanofi-Aventis Hong Kong Limited |
2019 | Telephone Survey on “Hong Kong People’s Mental Well-Being” | Department of Psychology, EdUHK |
2019 | Telephone survey on “Hong Kong People’s Views towards Mental Health” | Richmond Fellowship of Hong Kong |
2019 | Mobile Survey on “Hong Kong People’s Opinions toward Hong Kong as a Smart City” | Department of Building and Real Estate, PolyU |
2019 – 2008 | Tracking Study– Study on Media and Public Opinion (2019、2016、2014、2012、2010、2008) | School of Journalism and Communication, CUHK |
2019 | Telephone Survey about Media Usage and Political Participation in Hong Kong | Department of Government and Public Administration, CUHK |
2019 | Telephone Survey on “Hong Kong People’s Views towards Investment” | China Construction Bank (Asia) Corporation Limited |
2019 | Telephone Survey on “People’s Views towards the Issues of Life and Death” | Salvation Army |
2019 | Survey Project on “Research Work to support the Thematic Study of the IPCC” | Independent Police Complaints Council |
2019 | Telephone Survey on “People’s Opinions towards Health Insurance” | W.O.W. THINGS Ltd. |
Period | Research Topic | Client / Organization |
2018 – 2015 | Telephone Survey on Hong Kong People’s Newspaper Reading (conducted on monthly basis) | School of Journalism and Communication, CUHK |
2018 | Opinion Survey about Work, Talent and Success | Department of Social Work, HKBU |
2018 | Telephone Survey on the Corporate Image of Hong Kong Housing Society (General Public and Residents) | Commissioned by ERS Solutions (Macao) Limited, and under the sponsorship of Hong Kong Housing Society |
2018 | Telephone Survey on International Aid Services | Plan International Hong Kong |
2018 | Telephone Survey on “Hong Kong People’s Knowledge and Opinions towards Obesity” | Novo Nordisk Hong Kong Limited |
2018 | Mobile Survey on “Hong Kong People’s Evaluation of E-government Services” | Department of Building and Real Estate, PolyU |
2018 | Telephone Survey about Youth Issues in Hong Kong | Centre for Youth Studies, HKIAPS, CUHK |
2018 | Telephone Survey on “Hong Kong People’s Views and Behaviors towards Alcohol Consumption | A-World Consulting Limited |
2018 | Telephone Survey on “Hong Kong Youth’s Understanding of UN SDG” | Centre for Enterpreuship, CUHK |
2018 | Telephone Survey on “Hong Kong People’s Views towards Mental Health” | Stewards |
2018 | Telephone Survey on “Hong Kong People’s Views on Country Parks” | Department of Social Sciences, EdUHK |
2018 | Telephone Survey on “Hong Kong People’s Living environment” | Department of Geography, HKU |
2018 & 2015 | Post Campaign Telephone Survey on “Mental Health and Well-being” (2018、2015) | Commissioned by Department of Psychiatry, CUHK and under the sponsorship of “Department of Health” |
2018 | Telephone Survey on “People’s Consumption of News Information” | Goodest Logic Company Limited |
2018 | Opinion Survey on “Hong Kong and Public Affairs” | School of Journalism and Communication, CUHK |
Period | Research Topic | Client / Organization |
2017 | Telephone Survey on “People’s Consumption of News Information” | Ming Pao Newspapers Limited |
2017 | Telephone Survey on “Public Awareness and Attitude towards Shark Conservation” | Hong Kong Shark Foundation |
2017 | Telephone survey on “The Attitude and Knowledge of the General Public towards Biodiversity in Hong Kong” | Agriculture, Fisheries & Conservation Department |
2017 | Telephone survey on “Transportation Service in Hong Kong” | W.O.W. THINGS Ltd. |
2017 | Telephone survey on “Programme of Source Separation of Domestic Waste” | Commissioned by Centre for Environmental Policy & Resource Management, CUHK and under the sponsorship of Environmental Protection Department |
2017 – 2014 | Opinion Survey on “Hong Kong Public Opinion & Political Development” (Round 1-10) | School of Journalism and Communication, CUHK |
2017 | Telephone survey on “Hong Kong People’s Views on House Purchasing, Investment and Social Affairs” | School of Journalism and Communication, CUHK |
2017 | Telephone survey on “Air-conditioner Use and Energy Consumption in Hong Kong” | Division of Social Science, HKUST |
2017 | Telephone survey on “Hong Kong Chief Executive Election 2017” (Round 1-3) | South China Morning Post |
2017 | Telephone survey on “Hong Kong Chief Executive Election 2017” (Round 1-4) | Hong Kong Economic Journal Co., Ltd. |
2017 | Recruiting studio audience for the “Hong Kong Chief Executive Election Debate 2017” | Hong Kong News Executives’ Association |
Period | Research Topic | Client / Organization |
2016 – 2006 | Tracking Survey – Study on Media Use (2016、2014、2012、2010、2008、2006) | School of Journalism and Communication, CUHK |
2016 | Telephone Survey on Youth Political Participation and Social Media Use | Centre for Youth Studies, HKIAPS, CUHK |
2016 – 2006 | Tracking Survey 2016 – The Identity of HK People (2016、2014、2012、2010、2008、2006) | School of Journalism and Communication, CUHK |
2016 | Telephone Survey on “Hong Kong Chief Executive Election 2017” | Initium Media |
2016 | Telephone survey on “Aftermath of Umbrella Movement: Electoral Consequences” | Division of Social Science, HKUST |
2016 | Telephone Survey on LegCo Election, Media and Voting | School of Journalism and Communication, CUHK |
2016 | Telephone Survey on Clean Recycling | Commissioned by Centre for Environmental Policy & Resource Management, CUHK and under the sponsorship of Environmental Protection Department |
2016 – 2014 | Telephone Survey on Perception of Diabetes (2016、2015、2014) | Asia Diabetes Foundation |
2016 | Telephone Survey on Communication across the Lifespan and Well-being | School of Journalism and Communication, CUHK |
2016 | Telephone Survey on Public Understanding and Perception on Plan International Hong Kong and Child Sponsorship | Plan International Hong Kong |
2016 | Telephone Survey on Understanding and Opinion of Cardiac Disease | Hong Kong College of Cardiology |
2016 | Telephone Survey on the Relationship between Hong Kong and Mainland China | School of Communication, Hang Seng Management College |
2016 | Telephone Survey on Scandal | School of Journalism and Communication, CUHK |
2016 | Telephone Survey on Cultural Indicators | School of Journalism and Communication, CUHK |
2016 | Telephone Survey on “Alcohol Consumption Behaviours” | Hong Kong Forum for Responsible Drinking |
2016 | Telephone Survey on Media Use in Hong Kong | School of Communication, Hong Kong Baptist University |
2016 | Telephone Survey on People’s Perception and Opinions on Male Caregivers | Department of Applied Social Sciences, CityU |
2016 | Telephone Survey on “Collective Action in Hong Kong” | now TV |
2016 | Telephone Survey on HKAGE’s Alumni and Student | The Hong Kong Academy for Gifted Education |
2016 | Telephone Survey on “People’s Help-seeking Behavior when Encountering Sexual Abuse” | Anti-480 Anti-sexual Violence Resource Centre |
2016 | Telephone Survey on Hong Kong Medical Service | The HKFMS Foundation Limited |
2016 | Planning Hong Kong’s Low-carbon Transport | Institute of Future Cities, CUHK |
Period | Research Topic | Client / Organization |
2015 | Telephone Survey on District Council Election and Interpersonal Relationships | School of Journalism and Communication, CUHK |
2015 | Survey on Consumption Practice and Media Use of Hong Kong People | Hong Kong Economic Times |
2015 | Joint-University Rolling Survey on 2017 Chief Executive Election Proposal | NOW, Cable, CRHK and RTHK |
2015 | Opinion Survey on Media and Public Affairs | Department of Government and Public Administration, CUHK |
2015 | Telephone Survey on Girls Education in Developing Countries | Plan International Hong Kong |
2015 | Opinion Survey on Society and Public Affairs | Department of Government and Public Administration, CUHK |
2015 | Effects of work-related ICT use, job autonomy, flexibility, permeability, and technostress on quality of life | School of Journalism and Communication, CUHK |
2015 | Opinion Survey on Youngster Giving Family Expenses to Parents | Circle Communication Limited |
2015 | Opinion Survey on “Social Affairs & Emotional Issues” | Department of Psychological Studies, HKIEd |
2015 | Telephone Survey on Hong Kong Economic Times readers | Hong Kong Economic Times |
Period | Research Topic | Client / Organization |
2014 – 2013 | Telephone Survey on Customer Satisfaction of mobile phone services(conducted on monthly basis) | CSL Limited |
2014 | Opinion Survey on Hong Kong Society and Public Affairs | Division of Social Science, HKUST |
2014 | Opinion Survey on Media and Public Affairs | Department of Government and Public Administration, CUHK |
2014 | Opinion Survey on Chief Executive Election 2017 | Radio Television Hong Kong |
2014 | Survey on Magazine readership | Hong Kong Economic Times |
2014 | Opinion Survey on Universal Suffrage for the Chief Executive in 2017 and LegCo Election in 2016 | Hong Kong 2020 |
2014 | Opinion Survey on “The Third Runway of Hong Kong International Airport” | World Wide Fund for Nature Hong Kong |
2014 | Opinion Survey on Hong Kong Society and Culture | School of Journalism and Communication, CUHK |
2014 | Opinion Survey on Media and Public Affairs | School of Journalism and Communication, CUHK |
2014 | Opinion Survey on “Care for the Older Population” | The Federation of Medical Societies of Hong Kong |
2014 | Telephone Survey on Scandal and Public Affairs | School of Journalism and Communication, CUHK |
2014 | Opinion Survey on Hong Kong Society and Public Affairs | School of Journalism and Communication, CUHK |
2014 | Telephone Survey on Media and Personality | School of Journalism and Communication, CUHK |
Period | Research Topic | Client / Organization |
2013 | Telephone Survey on Hong Kong People’s Opinion towards Current Affairs Programme | Radio Television Hong Kong |
2013 | Opinion Survey on Hong Kong Society and Public Affairs | School of Journalism and Communication, CUHK |
2013 | Survey on Magazine readership | Hong Kong Economic Times |
2013 | Public Opinion on Media Use | School of Journalism and Communication, CUHK |
2013 | Public Opinion Survey Regarding the Incident of US CIA Ex-employee Snowden | South China Morning Post |
2013 | Telephone Survey on Health and Exercise | Department of Psychiatry, CUHK |
2013 | Public Opinion Survey on Hong Kong Media and Society | College of Journalism and Communication, Shih Hsin University, Taiwan |
2013 | Opinion Survey on Hong Kong Society and Public Affairs | School of Journalism and Communication, CUHK |
2013 | Public Opinion Survey on Hong Kong Chinese Medicine Services | School of Chinese Medicine, Hong Kong Baptist University |
2012 | Public Opinion Survey on HKSAR Chief Executive(Round 1-4) | Television Broadcasts Limited |
2012 | Telephone Survey on Hong Kong People’s Newspaper Reading | School of Journalism and Communication, CUHK |
2012 | Public Opinion Survey on Legislative Council Election | Department of Government and Public Administration, CUHK |
2012 | Survey on Magazine readership | Hong Kong Economic Times |
2012 | Opinion Survey on Hong Kong Society and Culture | School of Journalism and Communication, CUHK |
2012 | Telephone Survey on Christian Image in News Media | Centre for Christian Studies, CUHK |
2012 & 2011 | Telephone Survey on Customer Satisfaction of mobile phone services (2012 & 2011) | CSL Limited |
2012 | Telephone Survey on HKSAR Chief Executive Election (Round 1-5) | Television Broadcasts Limited |
2012 | Instant Telephone Survey on HKSAR Chief Executive Election Forum 2012 | Television Broadcasts Limited |
2011 | Incontinence and Nocturia Prevalence Survey | Queen Elizabeth Hospital |
2011 | 2011 DC Election Voter Turnout Publicity Survey (Round 1-2) | The Constitutional and Mainland Affairs Bureau |
2011 | Opinion Survey on News Media and Policy Direction | School of Journalism and Communication, CUHK |
2011 | GAD Inflation Survey | Mood Disorders Center, CUHK |
2011 | Survey on Legislative Councilors Appraisal | Radio Television Hong Kong |
2011 | Opinion Survey on Hong Kong Press Freedom | School of Journalism and Communication, CUHK |
2011 | Survey on Culture of Current Hong Kong Game Industries | School of Journalism and Communication, CUHK |
2011 | Opinion Survey on News Media and Policy Direction | School of Journalism and Communication, CUHK |
2011 | Survey on Mobile Phone Camera Usage in Hong Kong | Department of Cultural and Religious Studies, CUHK |
2010 | Public Opinion on Handling Complaints against Press | Hong Kong Press Council |
2009 | Public Opinion on Wider Use of Hybrid/Electric Vehicles | Crown Motors Limited |
2009 | Opinion Survey on Incident about Hong Kong Journalists Detained in Xinjiang | Hong Kong News Executives’ Association |
2009 | Survey on Views of Hong Kong People Towards News Contents | CityU |
2009 | Opinion Survey on News Media and Policy Direction | School of Journalism and Communication, CUHK |
2009 | Survey on Free Newspaper Readers | School of Journalism and Communication, CUHK |
2009 | Opinion survey on tax deduction for personal medical insurance and expenditure | Dr Hon Leung Ka Lau |
2009 | Survey on digestive health of Hong Kong People | School of Chinese Medicine, CUHK |
2008 | A Study on Hong Kong Citizens’ Media Use and Political Attitudes (Round 1-2) | School of Journalism and Communication, CUHK |
2008 | Survey on Magazine readership | Hong Kong Economic Times |
2008 | Survey on Media Use and Perception Towards Different Areas Between Two Generations in Hong Kong | TechMatrix Research Centre Limited |
2008 | Survey on Free Newspaper Readers | School of Journalism and Communication, CUHK |
2007 | Study on ICT Use & Work/ Family Spillovers on Distress, Family Satisfaction and Internet Embeddedness | School of Journalism and Communication, CUHK |
2007 | Survey on Newspaper Readership of Hong Kong People | Sing Tao News Corporation Limited |
2007 | Study on the Composing of Web Content by Internet Users | School of Journalism and Communication, CUHK |
2007 | Global Entrepreneurship Monitor Gem 2007 Adult Population Survey | Center for Entrepreneurship, CUHK |
2007 | Investors’ opinion towards the ways listed companies publishing announcements | The Newspaper Society of Hong Kong |
2007 | Telephone Opinion Survey regarding the series of “Our Home Our Country” TV Announcements for Public Interest | Home Affairs Bureau |
2006 & 2005 | Health Habits, Attitudes and Information Sources: Assessing the Effectiveness of a Promotional Campaign (2006 & 2005) | Hong Kong Hospital Authority |
2006 | Telephone Survey on Hong Kong People’s Impression towards Mainland China and Japan | School of Journalism and Communication, CUHK |
2005 | How Investors Access Information about Stock Market Activities | South China Morning Post |
2005 | Things for which Parents Feel Most Hurt or Happy about their Children | Hong Kong Family Welfare Society & Radio Television Hong Kong |
2005 | Impression of general public toward Radio Television Hong Kong | Radio Television Hong Kong |
2005 | Survey of free newspapers readers | U-Beat Magazine, CUHK |
2005 | Hong Kong adolescents’ leisure activities and habits of using mobile phone | School of Journalism and Communication, CUHK |
2005 | Hong Kong people’s attitude toward choosing doctors and health information | People’s Health Actions & School of Chinese Medicine, CUHK |